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Phone Operator

Administrative Assistant

ADMINISTRATIVE ASSISTANT RESPONSIBILITIES:

·         Answer phone calls, (re)schedule appointments, and respond to patient inquiries.

·         Greet all guests with kindness - therapeutic care at GO! starts the moment a patient walks through the door.

·         Scan, fax, and email paperwork and documentation.

·         Maintain communication with members on our patient waitlists.

·         Work with the Office Manager to determine clinician capacity for taking on new patients.

·         Draft referral requests to medical practitioners.

·         Digital marketing communications and tasks. 

·         Create and maintain filing systems, both electronic and physical

·         Provide basic and accurate information in-person and via phone/email.

ADMINISTRATIVE ASSISTANT REQUIREMENTS AND SKILLS: 

·         A positive, collaborative attitude. 

·         Thorough and compassionate communication, interpersonal, and teamwork skills.

·         Exceptional data entry and computer skills.

·         Advanced problem-solving skills and strong attention to detail. 

·         Multitasking and time-management skills, with the ability to prioritize tasks.

·         High school diploma or GED; clerical, clinical and/or customer service experience is a plus.

·         CPR/first aid certification.

Please send a cover letter and resume to Abbee Blaschko at abbee@gotherapymn.com.

Find out more about GO! Therapy:

·         www.gotherapymn.com 

·        https://www.facebook.com/gotherapymn